HEALTH AND WELBEING
Please refer to product nutritional guidelines when consuming our products.
Australian guide to healthy eating recommends to limit intake of foods containing added sugars such as confectionery.
Ingredients of the products are given on the packaging and certain items may not be allergy free.
Although some items maybe allergy free, please note that we do not work in an allergy free environment.
PLEASE BE AWARE!!! that our sprinkle collection includes certain designs which maybe a choking hazard and hard to chew sprinkles for anyone consuming. Parental/guardian supervision is required for children of all ages and adults with feeding difficulties.
If you are a reseller/baker please convey this warning to your consumer.
PICNARTsugar will not be responsible for any mishaps occurred during consumption.
Colours of the physical products compared to pictures may vary due to lighting / viewing platform.
There may be slight changes in the designs of the sprinkle blends from time to time according to the availability of material and variations occurred during the manufacturing process.
Our delicate Chocolate products may have breakage on the outer shell during transit and weather conditions.
Please note that we cannot make any exchanges or refunds due to above mentioned circumstances
Except as permitted by the copyright law applicable to you, you may not reproduce or communicate any of the content on this website, including files downloadable from this website, without the permission of the copyright owner.
The owners of copyright in the content on this website may receive compensation for the use of their content by educational institutions and governments, including from licensing schemes managed by Copyright Agency.
PICNARTsugar is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au
What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect when you enter on our web site or give us in any other way include: names, addresses, email addresses, phone numbers.
This Personal Information is obtained in many ways including by telephone, by email, via our website www.picnartsugar.com.au, from other publicly available sources, from cookies and from third parties. We don’t guarantee website links or policy of authorised third parties.
We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.
When we collect Personal Information We use the information that you provide for such purposes as responding to your requests, customising future shopping for you, improving our store, and communicating with you.
Disclosure of Personal Information
Your Personal Information may be disclosed in a number of circumstances including the following:
• Third parties where you consent to the use or disclosure; and
• Where required or authorised by law.
Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information.
Access to your Personal Information
You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing or you can do it your self through Sugar Devotion and Site membership login.
PICNARTsugar will not charge any fee for your access request but may charge an administrative fee for providing a copy of your Personal Information.
In order to protect your Personal Information we may require identification from you before releasing the requested information.
Maintaining the Quality of your Personal Information
It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
This Policy may change from time to time and is available on our website.
PICNARTsugar 9 Prevelly Cct Armstrong Creek VIC 3217 Asutralia
+614 90 177 463
SALE and COUPON CODES
Coupon codes are not applicable for Sprink-up palettes, Items on bulk and Items under Sale, unless the coupon is particularly for previously named products or for Free Shipping.
You can only use one coupon code at any given time.
Sugar Devotion rewards cannot be redeemed and added during a sales period.
Terms and conditions of each sale is applicable, and the seller will carry out the dispatch process accordingly. Seller may contact the customer if there are any extra payments to be made. Your order will be on hold until the payments are made and verified.
COVID 19 NOTICE
We are currently taking all the necessary actions to make sure your items are packed and delivered according to corona virus guidelines and safety standards.
Our shipping provider, Australia post is currently experiencing delivery delays due to a high volume of parcels in their network.
There are major delays in overseas shipments including the delays due to custom clearance.
Therefore, we request all our customers to order well in advance to avoid disappointment.
Please note: PICNARTsugar will not take any responsibility of postal delays, clearance delays and misjudgment of duration by the customers.